Accessible Services in Each Terminal
- Doors
- Elevators
- Telephones
- Restrooms and baby nurseries
- Sky Line
Doors
All terminal doors open automatically.
Elevators
Accessible elevators are provided for travelers
throughout the two terminals.
Telephones
Pay phones mounted at heights convenient to
wheelchair travelers are available in all parts of both
terminals.
Restrooms and baby nurseries
Wheelchair-accessible restrooms and baby nurseries
are available in both terminals. Watch for the signs or
ask our staff.
Escort service for Guests with reduced Mobility
This is a wheelchair accompanying service in public areas
for a small fee (e.g. from the long-distance train station to the airline counter).
The service can be requested at the following companies:
Renful Flugverkehr Services GmbH
Telephone: +49 (0) 69- 690 21300
Telefax: +49 (0) 69- 690 59404
Email to: info@renful24.de
Swissport Ground Handling GmbH
Telephone: +49 (0) 69- 690 22122
Telefax: +49 (0) 69- 69809940
Email to: fra.services@swissport.com
It is recommended to book this service as early as possible.
The listed companies will provide information on the fee
they charge for this service.
Sky Line
The Sky Line station at Terminal 1, is located in Terminal
Area B above the Sky Line Arcade. There are escalators
and elevators to take you to the station platform. At Terminal
2, the Sky Line station is located on Level 4 and accessible
from the check-in halls via escalators and elevators.
The elevated Sky Line people-mover provides shuttle service
between Terminals 1 and 2. In addition, a shuttle bus service
operates daily from 5:00 to 0:30 hours between the new Long-distance
Train Station and Terminal 2. All buses are low-floor and wheelchair
accessible. Our staff will assist you onto and off the trains and buses.
