Here everything is conscientiously and efficiently organized.

The customs procedures are designed to be fast and simple — provided
that you follow the rules. So that you know how they work, we have
compiled the most important information for you here.

Take the green exit if you have nothing to declare:

If you are arriving from a country that belongs to the European
Union (EU) or if what you are carrying does not exceed the permitted
allowances, please use the green customs exit.

Use the red exit if you have anything to declare:

If you are carrying more than the permitted duty-free allowances or
if you are importing goods intended for sale or commercial use
(regardless of their value), then you must declare these. This also
applies to goods that are prohibited or subject to restrictions. These
include narcotics, weapons, ammunition, and protected species of plants
or animals, parts thereof or products made from these.

The Customs Information Center is happy to assist:

If you are unsure whether the goods you are carrying are duty-free or
not, or if you need more information on specific customs regulations, please
get in touch with the Customs Information Center.

It is open from Monday to Thursday from 7 a.m. to 5 p.m. and on Fridays
from 7 a.m. to 4 p.m.

Phone: +49 (0) 69/4699-7600
Fax: +49 (0) 69/4699-7699
E-mail: info@zoll-infocenter.de
www.zoll-infocenter.de