Many ways to inform yourself.
Regardless of what you need to know — which terminal to go to,
whether an arrival time has changed, etc. — there are plenty of
ways to find out. The most important information is available to you
from home, while you're on the road, and right at the airport.
Getting information from home:
Our website is just one of several information sources that are
available to you around the clock:
Within Germany: 01805-FRAINFO (= 01805-372 4636)
Worldwide: +49 (0) 69/690-0
Hessen 3: Departures on screens 561 to 563, arrivals on
screens 564 to 566
SWR 3: Departues on screens 561 to 563, arrivals on
screens 564 to 566
3sat: screen 480 ff.
www.airportcity-frankfurt.de
At the airport:
One of the easiest ways to get your bearings at the airport is to
consult the large flight display boards on the arrival levels. You'll
find them in the central areas of every hall. They will tell you the flight
number, the scheduled and expected arrival times, and the exit that
passengers will come out of. But there are also other practical possibilities:
You can almost use these interactive terminals with your little finger.
You'll find them nearly everywhere in the airport.
You can find information counters in all central areas. Their staff will be
happy to assist you:
Information counters in Terminal 1:
Hall B, Level 1 (Arrivals)
Hall B, Level 2 (Departures)
Information counters in Terminal 2:
Between Halls D and E, Level 2 (near Arrivals)
Lufthansa information counters in both Terminals:
Terminal 1, Hall A, Level 2 (Departures, counter 217 )
Terminal 1, Hall B, Level 2 ( Departures, counter 419 )
Terminal 2, Hall D, Level 2
